We've refreshed our training materials to provide an interactive way to consume course content from your tablet, phone, or web browser. eBooks are good for the environment,
eliminate the need for unsightly stacks of training manuals on your desk and incorporate great new features like embedded videos and demonstrations, note-taking tools,
and can even be updated as new content becomes available.
eBook Online Viewer:
Select the eBook icon to open the eBook Online Viewer in a new window.
Compatibility: Genesys eBooks can be viewed on all of the latest browsers like Apple Safari, MS Internet Explorer v10 or newer, Firefox v29 or newer, Google Chrome v34 or newer.
Don't have an account yet? Click here to get started:
With an user account you can sign up for training courses and certification exams, take eLearning courses and view eBooks online, and see your learning history.
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create
exceptional omnichannel experiences,
journeys and relationships. For over 25 years, we have put
the customer at the center of all we do, and we passionately believe that great customer engagement drives great business
outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to
orchestrate 25 billion contact center interactions per year in
the cloud and on premises.